Frequently Asked Questions
Everything you need to know about your rhode routine.
Where does rhode ship?
We currently ship to the United States, Canada, the United Kingdom, and select European countries. We are working hard to bring rhode to more locations soon.
Are your products vegan and cruelty-free?
Yes, all rhode products are certified vegan, cruelty-free, and developed in collaboration with dermatologists to ensure high-performance results.
What is your return policy?
We want you to love your rhode products. If you are not satisfied, we accept returns on gently used items within 30 days of purchase for a full refund, excluding shipping costs.
How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number on our website or the carrier's portal to see live updates.
Is rhode safe for sensitive skin?
Our formulas are designed with intentional, skin-loving ingredients and are tested for all skin types. However, we always recommend performing a patch test before full application.
What should I do if a product is sold out?
You can sign up for our waitlist on the specific product page. We will notify you via email as soon as the item is back in stock.